Privacy policy

This Privacy Policy describes how we collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
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Last updated: April 2023

Privacy Policy for Illmuse

1. Information We Collect

2. How We Use Your Information

3. Data Sharing

4. Data Retention

5. Data Security

6. Cookies and Tracking Technologies

7. Your Rights

8. Third-Party Links

9. Children's Privacy

10. International Data Transfers

11. Changes to This Policy

privacy policy for illmuse

At Illmuse, we are committed to protecting your privacy. This Privacy Policy outlines our practices for collecting, using, and safeguarding your personal information when you interact with our website or make a purchase. By using our services, you agree to the terms outlined in this policy.

1. information we collect
  • Personal Data: When you register on our site, place an order, or contact us, we may collect information such as your name, email address, phone number, shipping address, and payment information.
  • Usage Data: We collect data on how you interact with our website, such as your IP address, browser type, and device information. This helps us improve our services and enhance user experience.
  • Tracking Data: We also collect information through cookies and similar technologies, including social media pixels, to understand how you interact with our website and our ads on third-party platforms.

2. how we use your information
  • Order Processing: We use your personal information to process orders, deliver products, and manage payments.
  • Customer Service: Your contact details allow us to respond to inquiries, handle returns, and resolve any issues you may have.
  • Marketing: With your consent, we may use your email address to send updates about new products, promotions, and special offers. You can unsubscribe at any time.
  • Personalization: We use data to personalize your shopping experience, including recommending products that may interest you.
  • Tracking and Analytics: We use cookies and social media pixels to track user behavior on our website and across social platforms. This helps us understand your preferences and show you relevant ads.

3. data sharing

We do not sell or rent your personal information. However, we may share data with third-party service providers who help us fulfill orders, process payments, or improve our website. These partners are required to protect your information and use it solely for the purpose of providing services to us. Shopify, our e-commerce platform, also processes personal data in compliance with legal requirements.

4. data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing your orders, managing your account, or complying with legal obligations. Shopify, our e-commerce platform provider, may store personal data such as order information, payment details, and customer account data in accordance with legal requirements. Once the retention period ends, Shopify may anonymize or securely delete your data.

  • Cookies and Tracking Data: Usage data, such as cookies and tracking information, may be retained for a shorter period, depending on its relevance to analytics and marketing purposes.
  • Deletion Requests: You can request that we delete your personal data at any time by contacting us at info@illmuse.com, unless we are legally required to retain it for a longer period.

5. data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Shopify also provides industry-standard encryption and security for order and payment data.

6. cookies and tracking technologies

Our website uses cookies to enhance your experience. Cookies allow us to remember your preferences and provide a more personalized experience. We also use social media pixels and tracking technologies to deliver targeted advertising and analyze user behavior across platforms. You can choose to disable cookies through your browser settings, though this may affect your experience on our website.

7. your rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at info@illmuse.com. We will respond within a reasonable timeframe. You also have the right to withdraw consent for marketing communications at any time by following the unsubscribe link in our emails.

8. third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

9. children's privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such data, we will delete it from our records.

10. international data transfers

If we transfer your personal data outside of your region (for example, to servers located in another country), we will ensure that adequate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. changes to this policy

We may update our Privacy Policy periodically. Any changes will be posted on this page, so please review it regularly.
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VAT:   NL866046070B01

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